Privacy statement

Stricter European privacy rules will apply as of 25 May 2018. Below you can read how this is regulated in our practice.

General

To provide good medical care, we record your contact details and medical data. We do this in line with the Medical Treatment Agreement Act (Wgbo) and the General Data Protection Regulation (Avg). This means that we only use your data for the provision of medical care and its administration and that we secure your data against breach by third parties.

We will keep your data for as long as necessary to provide care and for as long as the law requires us to keep your data. After this period, we will delete your data.

We exchange data with other healthcare providers, such as GPs, pharmacies, hospitals, physiotherapists, etc. We do this through secure systems and only when necessary.

Our staff and GPs only access your data when necessary to perform their duties. We disclose your data to third parties only when necessary for the provision of good care. If specific permission is required by law for this, we will ask you for it in advance.

We ask for your consent before making your medication data available to hospitals and pharmacies via the national LSP. We have engaged ICT suppliers to maintain and manage our information provision. We have carefully selected these suppliers and made clear agreements with them about confidentiality and security.

Should it happen - despite our measures - that third parties gain unauthorised access to your data, we will report this to you and to the Personal Data Authority.

Rights

 You have the right to access your data. If it turns out that data about you is incorrect, you have the right to have it corrected or deleted by us. In this case, it may not be possible to comply (fully) with a request (e.g. if your inspection results in a breach of the privacy of others). Should you wish to inspect your data, please contact our practice about this.

Complaints

If you have any complaints or compliments about the way we treat your data, please contact the practice.