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Frequently asked questions

How can I make an appointment?

  • You can make an appointment by phone at 020 6432030. (If we cannot answer the phone, you can leave a message with your name and phone number on the answering machine. We will then call you back as soon as possible.
  • Online via the patient portal.

How long does a consultation last?

A consultation lasts 15 minutes. If you have several questions, make an appointment for a double consultation.

How can I request a home visit?

If you are too ill to visit us, the doctor will come to your home? A home visit - except for emergencies - must be requested before 10am.

Who can I call in the evening, night or weekend?

Huisartsenpost Amstelland

Avenue of the Healing Masters 8
1186 AM Amstelveen
Phone: (020) 456 20 00

I have a complaint

If you are dissatisfied with something in our practice, we would like to discuss this with you. We would like to invite you to make an appointment with your GP to discuss your dissatisfaction. You can make this appointment by calling the practice assistant. We would like to ask you to indicate what it is about so that we can plan the right day and time to give your dissatisfaction the proper attention. If we cannot work it out together, you can read all about our complaints procedure here.

What other health organisations can I find at the centre?

You can find this at https://mczonnestein.nl/


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New software system

Since Monday 24 March 2025, we have been working with a new software system. This may cause you to temporarily have to wait longer, both on the phone and in the waiting room, as our staff are still getting used to the new system. We ask for your understanding for this.

Sincerely,
Team GP practice Derks

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